Privacy Policy

Last updated: May 26, 2025.

1. Purpose of this Privacy Policy

This privacy policy sets the terms for the collection, use, and storage of personal data of visitors to the website www.hddrills.com. By familiarizing themselves with this policy, users will learn how, why, and on what basis the data controller processes their data, to whom it is transferred, and what rights each user has.

Data is processed in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Lithuania.


2. Definitions

Data Controller – the administrator of the website www.hddrills.com.

Personal Data – any information about a natural person whose identity is identified or can be identified.

Data Processing – any actions performed with personal data (collection, storage, organization, use, etc.).

User – a natural person who uses the website and provides their personal data.

Regulation – Regulation (EU) 2016/679 (GDPR) of the European Parliament and of the Council of April 27, 2016.


3. What data do we collect?

Using the contact form, we collect the following data:

  • Name

  • Email address

  • Phone number

  • Message content (description of inquiry)

  • IP address and browser information (for spam protection)

The website also uses Google Analytics, which automatically collects statistics on visits, including:

  • IP address

  • Browser type

  • Visit duration

  • Page views

  • Other related technical information


4. Use of cookies

The website uses cookies to enhance the browsing experience and analyze visitor traffic.

Currently used cookies:

  • Google Analytics (__ga) – helps distinguish users, valid for 2 years.

  • CatAccCookies – records user consent for cookie usage.

Users can refuse cookies through their browser settings.


5. Purposes of data processing

Collected personal data is used to:

  • Respond to submitted inquiries

  • Provide service proposals

  • Ensure smooth service delivery

  • Analyze website traffic and improve its performance


6. Disclosure of data

Your data may be transferred to third parties only in the following cases:

  • If the user has explicitly consented to the data transfer

  • If required by law enforcement agencies under applicable laws

  • If necessary for technical support of the website (e.g., email or server service provider)


7. Data retention periods

Data is retained as long as necessary to achieve the specified purposes or as required by the laws of the Republic of Lithuania.

Upon user request, data may be deleted earlier if there is no legal basis for its retention.


8. User rights

The user has the right to:

  • Know what data is collected and how it is processed

  • Request correction of inaccurate data

  • Request deletion of their data (“right to be forgotten”)

  • Restrict or prohibit data processing

  • Submit a complaint to the State Data Protection Inspectorate

To exercise their rights, the user must submit a request by email or mail, providing a document confirming their identity.

Requests are processed within 30 calendar days. If the request is complex, the period may be extended up to 2 months, informing the user accordingly.


9. Changes to the Privacy Policy

The privacy policy may be updated due to legal or operational changes. The latest version is always available on the website.

We recommend periodically reviewing this page.


10. Contact information

If you have questions about the privacy policy or wish to exercise your rights, contact us by email:

info@hddrills.com